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Legal notice

Business details

Lorette Fleurigand
Sole proprietorship registered in the Netherlands

Oud-Bussummerweg 14
1401 SP Bussum
The Netherlands

Email: lorettefleurigand@gmail.com
Telephone: +31 6 12267765

Chamber of Commerce (Kamer van Koophandel) number: 58872701
VAT identification number: NL080198454B01

Responsible for this website

Lorette Fleurigand is responsible for the content of this website and for the operation of this webshop, at the address given above.

Nature of the business

We design and make ceramic objects by hand in the Netherlands and sell them directly to customers through this webshop. Every piece is a one-off.

VAT

We make use of the Dutch small business scheme (kleineondernemersregeling, article 25 of the Wet op de omzetbelasting 1968). For this reason we do not charge VAT and no VAT is shown on your order or invoice, even though a VAT identification number is registered in our name.

Supervisory authorities

Consumer rules for online selling in the Netherlands are supervised by the Authority for Consumers and Markets (Autoriteit Consument & Markt, ACM), Postbus 16326, 2500 BH The Hague, the Netherlands. Personal data protection is supervised by the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), Postbus 93374, 2509 AJ The Hague, the Netherlands.

Complaints and disputes

If you have a complaint, please email lorettefleurigand@gmail.com first. We aim to reply within 5 working days. If we cannot resolve the matter together, you may bring it before the competent Dutch court. Consumers resident in another EU country can get free advice from the European Consumer Centre in their own country; in the Netherlands this is ECC Nederland.

Intellectual property

All designs, photographs and texts on this website are the property of Lorette Fleurigand and may not be copied, reproduced or used commercially without written permission.

Liability for links

This website may contain links to websites operated by others. We are not responsible for the content of those websites.